Build Change, Nepal: Transforming the Retrofitting Experience
In April, 2015 a 7.8 earthquake in Nepal impacted 600,000 homes, 400,000 of which are now unsafe to live in and need immediate retrofitting. Build Change works in disaster effected areas and was on the ground to help with recovery efforts.
Build Change needed an application to accelerate the 80 hour assessment and drawing approval process required before families begin rebuilding their house.
The team created a tablet based application that allowed users to visualize structural damage, input key data, and automate the drawing and planning process for homes in need of retrofitting.
Be responsive to the local context and people.
Extend the long term capacities of Build Change.
Engage proactively with the Nepali government.
Remote stakeholder interviews
Review available data
In-person user interviews
The rebuilding process often takes the entire family from agricultural work, and thus family’s main source of income. This had a direct impact on the rebuilding timeline.
Analyze & Define
The existing process has many redundancies and points of confusion.
Determining the value of solutions
A stakeholder map reveals pain-points and redundancies
The team collaborated with stakeholders and user to storyboard solutions
Design & Build
The agile approach was essential to the iteration process that lead to the initial solution.
The team narrowed to six rules for determining the retrofitting need
The team prototyping and testing the app
Presenting the MVP
An intermediate step: Surakshit Ghar (Safe House) to inform homeowners about safety measures
Presenting a VR tour of retrofitting needs at Autodesk in San Francisco
Assessments on the back-end
The homeowner answers four questions and uploads photos of their house.