CARE International Cambodia

CARE International, Cambodia: Integrating Technology into Education Practice

 

CARE International works to end global poverty through its work with women and girls. In Cambodia, CARE works with ethnic minorities and rural populations to increase their access to dignified employment. One step in this process involves creating opportunities to use technology as a learning tool.

 
 
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OPPORTUNITY

CARE Cambodia needed to reconsider how existing resources and processes might be used to more effectively serve their community.

 
 

The team collaborated with CARE Cambodia staff to produce a plan for integration of laptops and tablets into everyday learning activities, with the long term goal of increasing potential lifetime earning potential.

OUTCOME

 
 

 

Research Strategy

 

Build empathy and understanding through immersion in the local community, working side-by-side with CARE Cambodia staff.

Evangelize design thinking approaches to problem solving during a two-week design-sprint with CARE as means to establish new working patterns.

 
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Discover

Secondary research

Remote stakeholder interviews

Stakeholder surveys

In-person stakeholder and user interviews

Contextual inquiry

 
 
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Key Insight

The standard layout of a Cambodian classroom impacts both teaching style and the potential use of technology as a learning tool.

 

The team visited schools CARE partners with in Cambodia in order to gain a deeper understanding of the daily teaching and learning conditions.

 
 
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Teachers told us about their experiences with technology.

 
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Students showed us what and how they would like to learn.

 

 

Define

Stakeholder workshops

Key Insight

Communication gaps between CARE staff and teachers using the technology are holding both back from reaching their full potential.

 
 
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Together we created a human map of the existing processes. There was a lot of complexity.

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Non-traditional problem solving methods were incorporated into the stakeholder workshops.

 
 

Key Insight

Changing stakeholder and users’ perceptions about the achievability of their technology goals is vital to the success of the overall project.

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Change the mindset stakeholders and users have about technology in education.

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Increase equitable access to the internet.

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Conduct more measurement against benchmarks of success.

 

 

Develop

User workshops

 

With detailed ideas in hand, specific action steps were identified to begin working towards solutions.

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Key Insight

Workshops with teachers to increase understanding of technology and develop solutions also revealed real world problems: intense heat, crowded working conditions, fewer laptops than teachers, and a host of situational distractions.

 
 
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Deliver

The team and CARE Cambodia staff collaborated to create a plan for monitoring and evaluating how technology is adding to learning in the classroom, with particular emphasis on assessing the effect of technology on classroom interactions, teaching 21st century skills to learners, and the ability of students to publish digital magazines.

 

Key Insight

In the politically constrained context of Cambodia producing digital magazines about the future goals is a frightening and powerful experience for both students and teachers, for different reasons.

 
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Early Examples of Student Digital Magazines

 
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Impact

As a result of this project 145 teachers and 2,601 students were able to use technology as a learning tool. Evaluation of project impact is ongoing.

 
 
 

Let’s talk! maaloumi@gmail.com

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